Service

Our strength... Your benefit!

Purchase or lease

Consult with your tax accountant to decide which benefits you may acquire from a finance lease for your facility. Our partners VR MEDICO LEASING and EUROPA LEASING would be pleased to make you an offer here!

Save money by picking up the equipment

Our equipment is ready to go as soon as you are. Everything is ready to use straight away, and you can even save money: We offer customers who pick up the equipment they buy a 3% cashback on all purchases over €500 net product value. Please order larger equipment that takes some time to manufacture – including beds and resistance equipment – as early as possible. We will arrange by telephone when the items can be picked up.

Opening times to pick up equipment

Mon-Thu 8 AM – 12 PM and 1 PM – 5 PM
Friday 8 AM – 12 PM and 1 PM – 2:30 PM

Shipping small items* quickly and inexpensively

Small consignments up to 31.5 kg are shipped by parcel services or freight carrier. We provide free shipping to a delivery address from a net product value of €500 (separate terms for dealers).

Cost-effective freight consignments* to your front door

The equipment is sent to you conveniently and inexpensively by freight carrier. We provide free shipping to a delivery address from a net product value of €500 (separate terms for dealers).
Delivery takes place to the kerb outside your building.
You are then responsible for bringing the equipment into your practice rooms. We use recycling boxes that prevent any damage to your products.

Competent and convenient delivery service*

We use our own trucks to deliver complete fixtures – large consignments (also above €500 net product value) - as early as possible, for which we charge a flat rate fee based on the distance involved.

We coordinate the delivery time with you. The delivery service includes carrying the products into your premises and, as required, on-site quality and functional inspections. Naturally we also remove the transport packaging.

We are also happy to assemble the products you purchase from us, subject to a charge.

* inside of the Federal Republic of Germany